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Get in touch with SafeCall

If you’re thinking about leaving home, have already left, or just need someone to talk to—SafeCall’s dedicated staff are available for online chat from 5:30pm – 10pm. We offer free, confidential support, and you’re in control of how and when you reach out. 

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Get Help

Coming soon: Chatbot

We will soon be launching our Chatbot, which will help you explore your options, find useful advice, and connect you to support—every day. The Chatbot will be 24 hours a day.

It’s anonymous and designed to guide you through whatever you’re facing, at your own pace.

Talk to a real person

If you’d prefer to speak with someone directly, our trained support team is here every day between 10am – 10pm . You can reach us in the way that feels most comfortable:

  • Call to speak to our team on 116 000 between 10am – 5pm. The call is free, and will not appear on your bill.
  • Text us on 116 000 between 10am – 10pm , for free (you don’t need to have credit on your phone).
  • Use live chat on our website, to speak to, our helpline team between 5:30pm – 10pm. Click here to open the chat.

We won’t ask for your name or location unless you want us to take action on your behalf. Everything you share is confidential, and we’ll always talk to you first if we’re ever concerned about your safety.

What happens when you contact us

You’ll be listened to, not judged.
You’ll get support shaped around your needs.
You’ll stay in control of the conversation. 

Whether you’re reaching out for yourself or someone you care about, we’re here to help you find a way forward. 

No pressure. No judgement. Just support.Â