Our approach to accessibility

Accessibility standards

SafeCall.org.uk has been designed to meet the Web Content Accessibility Guidelines (WCAG) 2.2, at Level AA.

We regularly review the site and make improvements where we identify barriers to access.

How accessible this website is

Most of the website is accessible, but we know there are areas that can be improved. For example:

• Some documents may not work fully with screen readers
• Some third‑party tools or embedded content may not meet accessibility standards
• Certain interactive features may be more difficult to use with keyboard‑only navigation

We are actively working to improve these areas.

Using SafeCall.org.uk on a mobile device

Many people access SafeCall using a mobile phone. You can make the website easier to read and use by adjusting your device settings.

Change text size

You can increase text size in your phone’s accessibility or display settings.
This will make text larger across the site without breaking the layout.

Use screen readers

You can use built‑in screen readers such as:

• VoiceOver on iPhone
• TalkBack on Android

These tools read content aloud and help you navigate using simple gestures.

Adjust colours and contrast

You may find it helpful to:

• Turn on dark mode
• Increase contrast
• Reduce transparency

These settings can help if you are sensitive to bright colours or have vision difficulties.

Use zoom or magnification

Both iOS and Android allow you to zoom in on content or enable screen magnification from accessibility settings.

Alternative formats and extra support

If you need information from our website in a different format — such as:

• Large print
• Plain text
• Accessible PDF
• Audio

Please get in touch. We will do our best to provide the information in a way that works for you.